Imperator Concepts Terms of Engagement
Last updated: 07/06/2026
These Terms of Engagement (“Terms") govern the relationship between Carlo Louwrens trading as Imperator Concepts (the “Provider", “I" or “me") and the person or entity named in the project quote (the “Client", “you"). These Terms apply to all services I provide. The Terms are incorporated into and form part of each written quote or proposal (“Quote"). By accepting a Quote, engaging my services, or paying any invoice, you agree to these Terms.
1. Definitions
“Deliverables" means the final assets I deliver to you as described in the Quote. “Client Materials" means any plans, designs, logos, brand assets, photographs, text, data or other materials you supply to me. “Background IP" means my workflows, digital pipelines, production methods, narrative frameworks, templates and know-how, including any pre-existing materials I use to create the Deliverables. “AI Systems" means artificial intelligence tools used within my production process. “Standard Hourly Rate" means the rate set out in the Quote, or if none is stated, $100 per hour.
2. Services and Scope
I will provide the services and produce the Deliverables described in the accepted Quote. The Quote defines the agreed scope. Anything not expressly included in the Quote is out of scope and is handled as a variation under clause 6.
3. Fees & Payment
Project commencement requires acceptance of the Quote and payment of the deposit specified in it (or, if none is specified, a deposit of 25% of the project fee). Unless the Quote states otherwise, invoices are payable within 14 days of the invoice date. Final Deliverables are released only on receipt of payment in full. I may charge interest on overdue amounts at 10 per cent per annum, calculated daily, and may suspend work while any invoice remains unpaid. Imperator Concepts is not currently registered for GST, so no GST is charged on my fees. If I become registered in future, GST will be applied to fees from the date of registration and I will notify you in advance.
4. Cancellation
If you cancel a project before completion, the deposit is non-refundable and you remain liable for a commencement fee proportional to the narrative, design and production work I have performed up to the date of cancellation. Any amounts already paid are credited against that fee.
5. Client Materials and Your Warranties
You are responsible for providing Client Materials promptly and in usable form. You warrant that you own or hold all necessary rights to the Client Materials and that my use of them to produce the Deliverables will not infringe any third party's rights. You agree to indemnify me against any claim, loss or cost arising from the Client Materials or from any breach of this warranty.
6. Revisions and Variations
The Quote fee covers two rounds of revisions following delivery of the initial draft Deliverables. Further revisions, changes to the agreed scope or narrative after production has commenced, or new requests, are variations. Variations must be agreed in writing and are billed at the Standard Hourly Rate or as otherwise quoted.
7. Timeframes and Delay
I will use reasonable efforts to meet the timeframes set out in the Quote. Timeframes depend on you supplying Client Materials, approvals and feedback promptly. If you delay, agreed dates extend by a reasonable period to reflect the delay, and I am not liable for any resulting impact.
8. Intellectual Property and Licence
I retain all rights in my Background IP, which is never transferred to you. On payment in full, I grant you a perpetual, worldwide, exclusive licence to use the Deliverables for your commercial purposes, subject only to my reserved right under clause 9. The licence does not include any right to my Background IP or to on sell, sublicense or distribute the Deliverables as a standalone product. I assert my moral rights as creator of the Deliverables and may be credited where reasonably practicable, although by agreement we may arrange for no attribution.
9. Portfolio and Promotion
I reserve the right to reproduce, display and describe completed Deliverables and the project as samples of my own work, in my portfolio, website, social media and other promotional materials. If a project is sensitive, you may request in writing that I keep it confidential, and I will agree to reasonable restrictions.
10. AI Systems
My production process incorporates AI Systems used under my creative direction and human-led narrative design. The Deliverables are the result of professional intent and human oversight. I take reasonable steps to ensure the originality and quality of the Deliverables. Because the law relating to AI outputs continues to evolve, and to the extent permitted by law and subject to clause 13 and the Australian Consumer Law, I give no warranty as to the future copyright status of, or third-party claims regarding, AI-assisted outputs.
11. Visualisations and Your Use of the Deliverables
Concept renders, visualisations and similar imagery are artistic impressions created for illustration. They may differ from any final built result and must not be relied on as exact, to scale, or as a representation of finished materials, dimensions or fittings. You are solely responsible for how you use and publish the Deliverables, including ensuring your advertising and marketing comply with the Australian Consumer Law and that any computer-generated or AI-assisted imagery is disclosed where required. You agree to indemnify me against any claim arising from your use or publication of the Deliverables.
12. Confidentiality
Both parties agree to keep confidential all proprietary information shared during the project, including narrative strategies, briefings, creative concepts and business information. This obligation survives the project for three years. It does not apply to information that is already public through no breach, is independently developed, or is required to be disclosed by law.
13. Liability
To the maximum extent permitted by law, I am not liable for any indirect or consequential loss arising from the Deliverables or these Terms. My total liability under these Terms is limited to the total fees you have paid me for the relevant project. Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
14. Termination
Either party may terminate for a material breach that is not remedied within 14 days of written notice. I may suspend or terminate for non-payment. On termination, you remain liable for all fees for work performed up to the termination date, calculated in line with clause 4.
15. Privacy
I handle any personal information you provide in accordance with applicable privacy law and use it only to provide the services and manage our engagement.
16. General
These Terms may only be varied in writing agreed by both parties. They are the entire agreement between us and override any prior understanding. If any clause is found to be unenforceable, the rest continues to apply. Neither party is liable for delay or failure caused by events beyond its reasonable control. These Terms are governed by the laws of Queensland, Australia, and both parties submit to the courts of Queensland.
